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Frequently Asked Questions

What is a Seagull IV Drinking Water Purification System, and what is it supposed to do?

Simply stated, Seagull IV purification system is a truly unique, compact, point-of-use appliance designed to change virtually any treatable non-salt water into delicious drinking water that is both safe and enjoyable to consume. Because Seagull IV purifier was developed with aircraft, yachting, and recreational vehicle applications in mind, it is especially rugged, dependable, simple, and easily serviced. It requires no additions of chemicals and no electricity. Seagull IV is a chemical free drinking water purification system. Please note that in order to conserve essential minerals and salts in your drinking water these systems are not intended to desalinate.

Isn’t it necessary to add chemicals to destroy bacteria and viruses?

Normally, yes. Chlorine, bromine, iodine, ozone and sometimes silver and other pesticides (economic poisons) are frequently used in efforts to destroy bacteria and viruses. Because it is General Ecology’s goal to remove chlorine and other economic poisons, it simply makes no sense to add even more of them during the so-called purification process. Seagull IV water purifier does not rely on chemicals and is well-known as the ecologically friendly, chemical free water purifier!

How do I know when I need to change the cartridge?

Relative to particulate matter, including bacteria, algae, cysts and other sediment, the cartridge microstructure will load up and clog, resulting in a flow rate which will decline and eventually stop. The cartridge should also be changed when offensive foul tastes, odors, or color in your drinking water are apparent. Cartridge life varies from area to area depending upon the amount and characteristics of the contamination in the water and water usage rate. We typically recommend cartridge replacement every year to prevent over accumulation of chemical contaminants. If in doubt, please contact us directly for advice.

Can I change the purification cartridge myself?

Seagull IV purification cartridges are easily changed by the homeowner. Complete instructions are packed with each cartridge. No tools are required. Help is always available from your distributor or the company.

What bacteria should I be aware of in my drinking water, and what happens to them after they’re removed by Seagull IV water purifier?

Fortunately, there are only a few strains of bacteria you normally need to be concerned about relative to drinking water. These are salmonella, of which S. typhosa, or typhoid fever, bacteria is the best known, shigella, which causes diarrhea and cramping, the dreaded cholera of the Middle Ages and some foreign countries at the present time, and the well-known E. coli. Additionally, some bacteria, such as Campylobacter jejeuni, which formerly were considered to be nonpathogenic to man, have been found to be human pathogens. Bacteria normally have relatively short life spans (measured in hours, not days or years). Bacteria, like people, need food to exist and multiply.

How big is a Seagull IV purification unit?

The Seagull IV purification unit is very compact, with the X-1 and X-2K models being less than 6 inches in diameter and, in the case of the X-1 , less than 6 inches high. The X-2K model is less than 11 inches high. These sizes easily fit alongside disposals and other equipment normally installed beneath the kitchen sink. And because they typically are installed with flexible tubing, they can be removed from the hanging bracket and brought out from underneath the sink for servicing. The Seagull IV X-6 purifier, a high flow rate and high capacity system, is considerably larger but still is very compact for its capabilities. For specific measurements please see our X-6 specification sheet.

What maintenance is required?

Seagull IV water purifier has been designed to be essentially maintenance free. In the case of the X-1 F installation, the only moving parts are in the faucet, and these are ceramic. Since no chemicals or electricity are required, and there are essentially no moving parts, maintenance is quite minimal. Units and faucets should be cleaned with a soft cloth and a non-abrasive cleaner. Cartridges should be replaced as indicated, usually once a year.

With so many different water products appearing on and disappearing from the market, how can I be sure I’ll be able to get cartridges and warranty service on a Seagull IV drinking water purification system?

You’re right; “new” products seem to come and go quickly in this market. General Ecology, Inc. is a well founded, privately owned company incorporated over 40 years ago. They developed the “Structured MatrixTM” technology and remain the only source for this advanced technology even though many companies have attempted to copy it. They are broad based and supply major airlines around the world including United, Delta, American, TWA, Cathay Pacific, QANTAS, Mexicana and dozens of others. Besides meeting the needs of the individual, they’ve supplied many expeditions, medical research teams, major corporations, and government agencies including army field hospitals. Their products are tested worldwide and are distributed into dozens of countries. They believe you can judge a company by its customers, and theirs include some of the most sophisticated and discerning in the world. Replacement cartridges are also available globally. Call, fax, or email us for help and information, or you may purchase directly from us through the shop, or by phone, fax, or email as listed on the contactpage.

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